Our service personnel are trained at our in-house facility and are also sent overseas periodically for training in the latest technology thereby ensuring the customer global expertise.
A stringent methodology, with a proactive approach, is put in place with a core dextrous team solely to cater to the requirements of the customer. Technicians at Emperor adhere to safety and industry protocols at all times and are known for their prompt action.
Operational excellence in every facet of service and delivery coupled with equipment availability has broadened our service base and given us the invaluable gift of 'customer loyalty'.
At Emperor we go beyond communicating with customers. We connect with them.
Change is constant and so is modernisation with aged elevators.We suggest that building owners with older elevator models will be to modernise their elevators over part replacement and small repairs which will be expensive in the long run.We offer building owners customised modernisation solutions which will enhance the buildings value, aesthetic appeal and will ensure factors such as seamless acceleration and deceleration, current code and safety standards, operational reliability and ride quality.
We at Emperor help you understand your elevators, minimize downtime and maximise your investment.
All our units are SSI approved. The fruits of it are what you enjoy in forms of our products and services. At the moment we are handling the delivery of more than 200 lifts to a large number of clients. And our customers have been our brand ambassadors.